consumer reviews

A Virginia carpet cleaner allowed a rug cleaner to subpoena Yelp about the identities of negative reviewers of its business, The Raw Story reports. The carpet cleaner argues its business rival made the reviews. Yelp was found in contempt of court for not complying, and the Virginia Court of Appeals heard oral argument in the case this week. Advocacy group Public Citizen explains, according to The Raw Story, '“courts elsewhere have recognized that before stripping the defendant of a First Amendment right, they should take an early look at the case to confirm that the speaker’s statement appears to be false and defamatory, such that the company’s claim is viable. In this appeal, where the users’ original claims about [carpet cleaner] Hadeed’s practices are echoed by dozens of other users whose reviews have not been challenged as defamatory, Yelp urges Virginia to adopt that approach.”'