Dan Lear, director of industry relations for Avvo, writes on The New Normal Blog that lawyers need to move beyond "access to justice" initiatives to close the legal services gap because they are "entirely ineffective." He also notes that, under the traditional access to justice model, clients get one-on-one attention from attorneys, but this is inefficient. Moreover, some clients of modest means can afford to pay something and often have better access to technology and other resources "that would help them self-educate, receive unbundled legal services delivered partially or fully though technology or online, or navigate the legal system with only limited guidance from an attorney."
Lawyer and Legal Journalist
